Job Description

The Camelback Village is currently looking for Front Desk Attendants with exceptional customer service skills! 

Do you want to work in a fun and family atmosphere? Then Village Health Clubs & Spas is the place you want to be! Here at The Village we encourage and foster a work life balance, healthy living and benefits like full club access!

If you have have a passion for Fitness, Fun and helping people change enhance their lives and the drive to be a part of a team that WOWs our members every day then we are looking for you. 

Job Summary 


To exceed guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests. .

Summary Of Essential Functions

Attract and Retain members by consistently providing excellent customer service
Presents a professional, positive image that reflects well on the organization.
Greets and checks in members with sincere hospitality and effective communication skills
Responsible for having general knowledge of the club, amenities, and useful information about the area
Responsible for handling and recording cash and non-cash transactions
Providing exceptional customer/ guest service and acting in a friendly/ helpful manner at all times.
Handling guest complaints in a timely manner, and directing questions to the correct individuals.
Assists members in signing up for programs and activities.
Answer all phones, direct to appropriate staff
Maintains clean front desk area and any other related areas
Assists membership where possible to help ensure their successful operation.
Takes member reservations for tennis, squash and racquet courts and other duties as assigned.

Knowledge/Skills Required

Knowledge of telephone system
Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor.
Understanding of court reservation systems
Must be 18 years or older and have high diploma or GED
Must possess basic computer/data entry skills.
Obtain CPR certification within 30 days of hire through Company training

***Must be able to successfully pass a background check     

Physical Requirements

Must be able to stand for long periods of time

Knowledge/Skills Preferred

Prior high-end health club/hospitality or related industry experience

Understanding of court reservation systems
Bi-lingual a plus

Scheduled Shifts: Varied hours between 9am-7pm Mon-Fri plus weekends.

 

Important Notes

All Village Health Club Employees receive the following benefits.  

  • Free Health Club Membership 
  • Café / retail / spa service discounts
  • Discounts on personal training and Pilates sessions
  • Bus pass reimbursement at participating club locations
  • Employee referral bonus

***Must be able to work 4:30 am shifts*** 

Please visit our website to learn more about our beautiful facilities: www.villageclubs.com

LIFE's BETTER AT THE VILLAGE