Job Description

Camelback Village is currently looking for a Retail Assistant with Exceptional Customer Service Skills!

Do you want to work in a fun and resort atmosphere? Then Village Health Clubs & Spas is the place you want to be! Here at The Village we encourage and foster a work life balance, healthy living and benefits like full club access!

If you have have a passion for Fitness, Fun and helping people change enhance their lives and the drive to be a part of a team that WOWs our members every day then we are looking for you. 

Job Summary:

To assist Retail Manager with retail and pro shop operations. Also, to exceed guest and guest expectations by being enthusiastic and helpful and to create a welcome home atmosphere for members and guests.

Summary Of Essential Functions: 

Attract and Retain members by consistently providing excellent customer service Presents a professional, positive image that reflects well on the organization. Be knowledgeable about all retail services and products Responsible for handling and recording cash and non-cash transactions, special orders and follow up on guest/member phone calls Provide exceptional customer/ guest service and act in a friendly/ helpful manner at all times. Maintain retail floor in a clean, organized and efficient manner ensuring retail is always staged for maximum buyer impact. Also, clean, dust shelves as well as merchandise as needed Display merchandise in a pleasing, well-organized manner Communicate customer feedback to Retail Director Assist in developing and maintaining consistent front desk retail procedures Compile and maintain invoices and correspondence for Retail Director Coordinate customer returns and exchanges Verify orders, quantity and quality of stock received and prepare merchandise for the floor Facilitate monthly inventory and order specific merchandise Assist and coordinate with special events and other additional duties as needed Knowledge/Skills Required Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor. Ability to work independently and take initiative Strong attention to detail Strong organizational and multi-tasking skills Strong verbal communication skills Must be 18 years or older and have high diploma or GED Must be proficient in Microsoft Office Suite and possess data entry skills Must have schedule flexibility Obtain CPR certification within 30 days of hire through Company training Must be able to successfully pass a background check May be required to work evenings and weekends as needed Required to maintain a physical presence within the Village to perform assigned duties

Skills / Requirements

Knowledge/Skills Required: 

  • Outstanding customer/guest service/ skills with a friendly, enthusiastic, and helpful demeanor.
  • Ability to work independently and take initiative
  • Strong attention to detail Strong organizational and multi-tasking skills
  • Strong verbal communication skills
  • Must be 18 years or older and have high diploma or GED
  • Must be proficient in Microsoft Office Suite and possess data entry skills
  • Must have schedule flexibility
  • Obtain CPR certification within 30 days of hire through Company training
  • Must be able to successfully pass a background check
  • May be required to work evenings and weekends as needed
  • Required to maintain a physical presence within the Village to perform assigned duties
  • Must be available for last day of each month for inventory

Work Schedule:  

8:30a – 1pm Monday – Friday with the occasional weeekends

Quarterly inventories are mandatory and must work the last two days of the months of March, June, September and December

Physical Requirements

Must be able to stand and exert well-paced ability for up to 5 hours in length. Walking and standing are required. Talking and hearing occur continuously in the process of communicating with the members. Must be able to lift up to 15lbs on a regular and continuing basis. Requires grasping, writing, standing, sitting on floor, repetitive motions, bending, arms overhead doing inventory, climbing a 2-3 step stool. Knowledge/Skills Preferred Prior Retail experience

Knowledge/Skills Preferred:

 Prior Retail experience

 

 

Important Notes

Please note: Must be available for last 2 days of each month for inventory   

The Village Health Club & Spas offers fabulous employee incentives.  Membership to all of the Village Clubs, pro-shop, spa, and cafe discounts and much more!

Visit us at www.villageclubs.com