Job Description

Job Summary:

Perform Acupuncture for all members and guests and promote guest with a warm and relaxed feeling.

 Summary of Essential Functions

  • Attract and Retain members by consistently providing excellent customer service this includes anticipating guest needs and adhere to the club’s standards for spa guest service and communicate guest issues to Spa Management or Management-on-Duty    
  • Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
  •  Follows standard quality, safety, environmental and infection control policies and procedures and adheres to local, state and federal laws, regulations and statutes.
  • Takes precautions related to treatments such as intradermal needles, moxibustion, electricity, gua sha, and bleeding
  • Stock and prepare room for guest arrival
  • Promptly greet guest and provide spa guests with a tour of spa facilities when needed  
  • Escort guest to treatment room
  • Perform services keeping guest satisfaction as priority, while running on time for next guest
  • Maintains schedules and work hours as they are booked.
  • Escort guest to locker room, if needed, if finished with treatments; relaxation room if receiving more treatments
  • Clean room and prepare for next guest
  • Restock room as needed and maintain supplies used for services. 
  • Perform other duties as assigned by your supervisor or manager
  • Successfully pass a background check


Knowledge/Experience Requirement:

  • Must have at least 5 years of Acupuncture experience
  • Valid AZ acupuncture license. 
  • Must have at least 2000 hours of certified training and clinical education\
  • Able to provide exceptional Customer Service to our members and guests
  • Must possess a cooperative and positive attitude, exercising reason which includes being a team player and be comfortable in a set schedule environment
  • Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers
  • Must be dependable and able to adjust to schedule changes, including cancellations and additions
  • Obtain CPR certification within 30 days of hire through Company training.
  • Attend Company New Hire Orientation within 30 days of hire
  • May be required to work evenings and weekends as needed
  • Required to maintain a physical presence within the Village to perform assigned duties

Knowledge/Experience Preferred:

  • Previous experience in a luxury private club, resort or spa  

Required Abilities 

Physical Activity
This position requires standing, walking, bending, kneeling and sitting, lifting, reaching, pinching, grasping and feeling with hands and fingertips to massage clients to relieve discomfort and ease muscle tension. Substantial repetitive movements (motions) of the wrists, hands, and/or fingers to gauge the condition of the client’s soft tissues, the joint function and quality, range of motion, and muscle strength. Must manage and treat the needs of clients. Expressing or exchanging ideas by means of the spoken word. Involved in activities where one must convey detailed or important spoken instructions to others accurately or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Requires the ability to receive detailed information through written and oral communication. 

Physical Requirement

Light to Medium work involving standing or sitting most of the time. Walking, bending, reaching feeling and applying pressure with hands and fingertips are required constantly. Position requires talking and listening.

Visual Requirement

This position requires close visual acuity to determine acupuncture care needs, cleanliness, neatness, accuracy and thoroughness of the work assigned.

Working Conditions 

Working conditions include exposure to spa treatment appliances, tools and equipment, electrical current, vibrations, wet surfaces and floors. This position has some exposure to atmospheric conditions such as fumes, odors and chemicals. This position is frequently performed in close quarters and in spa treatment areas. 



Application Instructions

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